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Privacy Policy

Last updated: 27 August 2026

1. Who We Are

MASH Brands Pty Ltd (“we”, “us”, “our”) is a specialist in-house team consultancy registered in Australia. Our registered address is 35 Stokes Street, Port Melbourne, VIC 3207.

2. Information We Collect

We collect the following personal data when you use our contact form:

  • First and last name
  • Email address
  • Phone number (optional)
  • Message content

We also collect standard web analytics data through Google Analytics (via Google Tag Manager), which may include your IP address, browser type, device information, pages visited, and referring URLs. This data is collected using cookies and similar technologies.

3. How We Use Your Information

We use the information collected to:

  • Respond to your enquiry
  • Send confirmation that we received your message
  • Understand how visitors use our website to improve our services
  • Measure the effectiveness of our marketing efforts

4. Legal Basis for Processing

We process your personal data based on your consent when you submit the contact form, and our legitimate interest in understanding website usage and improving our services.

5. Data Sharing

We do not sell your personal data. We may share data with the following third-party service providers who assist us in operating our website:

  • Google (Analytics and Tag Manager) for website analytics
  • HubSpot (hubspot.com) for CRM, contact form submissions, newsletter management, and website analytics
  • Our web hosting provider for delivering the website

6. Data Retention

Contact form submissions are retained for as long as necessary to respond to your enquiry and for our legitimate business records. Analytics data is retained in accordance with Google Analytics’ data retention settings.

7. Cookies

We use two categories of cookies:

Analytics cookies — placed by Google Analytics (via Google Tag Manager) to help us understand how visitors use our site: which pages are visited, how long people stay, and how they found us. Google Tag Manager is loaded with a 3-second delay so it does not affect page performance. These cookies do not identify you personally.

Tracking cookies — placed by HubSpot when you submit a form or interact with content on our site. HubSpot uses these to remember you across visits and connect form submissions to a contact record in our CRM. The main HubSpot cookie (_hubspot_utk) persists for 13 months.

You can disable or delete cookies at any time through your browser settings. Disabling analytics cookies will not affect your ability to use this website. To request deletion of any personal data HubSpot holds about you, use our Data Privacy Request form.

8. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Make a complaint about how we handle your personal data

To submit an access or deletion request, use our Data Privacy Request form. For all other enquiries, contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].