Privacy Policy

Updated on 5 January 2024

We at Mash deeply value the trust you place in us and recognise the importance of information privacy. This Privacy Policy explains our privacy practices and policies for https://thisismash.com (‏”Website” or “Platform”) and how Mash Brands Pty Ltd‏ and its affiliates ‏(We, Us, Mash or Our) collect, receive, store, use, share or otherwise process your personal information. Your use of the platform will be governed by this Policy in addition to the Terms of Use. You are hereby advised to read this Policy carefully and fully understand the nature and purpose of collecting personal and other information and the usage, disclosure and sharing of such information.

By using the platform, you acknowledge that we will be using your information in any country we operate. Please be aware that the privacy laws and standards in various countries may be different from the country in which you reside.

Our Terms of Use requires you to be at least 18 years of age to be permitted to use the Platform.

COLLECTION OF INFORMATION

During your use of our platform, we may collect or receive personal information from you directly or indirectly. While you can visit our platform without revealing your identity or any personal information, you may not be able to access certain areas of the platform or features provided on the platform that require account registration or disclosure of personal information.

• We may collect personal information directly from you when register an account with us. In order to create an account, you will need to provide us with your email address, contact information, name, location, employment details, photograph etc. Your name entered into your profile will be visible to the public along with other personal information. You can customise personal information that is visible to the public. Others may also see the date of creation of account, ratings, and the information you decide to share via social networks on your profile.  We might require you to verify your identity and provide us proof of identification to enable us to provide the services to you. We may also collect, after seeking your consent, information on your race, ethnicity etc. in relation to campaigns or projects etc. You are free to choose to not disclose such information to us.

• Our servers automatically record information from your browser or your device such as IP address, click paths, cookies, device specific information such as hardware model, device identifiers etc. The information relating to logs is automatically reported by your browser. These server logs may include information such as your web request, browser type, referring or exit pages, number of clicks, domain names, landing pages, pages viewed, and other such information.  We may also obtain location information you provide in your profile or your IP address. We use and store information about your location to provide features and to improve and customise the Service.

• We may also receive information from third parties if you chose to connect your account to any third-party application such as LinkedIn, Facebook etc.  This shall however be subject to the terms of use and privacy notices of the third party. We may use the information to connect with you on the third-party application.

• We may also receive information from data analytics software used to improve the functionality of the platform. The information may include the frequency of your visits to the platform, performance data, errors etc.

USE OF INFORMATION

• We use your information to monitor, improve, administer and customise our platform for you. It is necessary in understanding the ways in which we can grow and develop ourselves by increasing our efficiency and services we provide to you.

• We use your information to analyse how the platform is used, diagnose service or technical problems to ensure the smooth functioning of our services. Obtaining the insights of usage patterns will helps us in improving the efficiency of our services. 

• We use your information for identification and authentication of your account to ensure safety and security of your account.

• We use your information to reach out to you with marketing messages, advertisements and campaigns. We will primarily contact you through email or push notifications. You can at any time disable the push notifications or unsubscribe from marketing communications. We may also reach out to you through calls or SMS provided by you for customer support or transaction related support.

• We may use your information to send non-marketing emails and messages relating to your account, payments, transactions etc.

DISCLOSURE AND SHARING OF INFORMATION

We have the highest regard for your privacy. We shall not disclose your personal information to any third party without your consent except as specifically provided in this privacy policy

Legal Requirements – We may use or disclose your information if we are required to do so under any applicable laws or by governmental and other statutory bodies who have appropriate authorisation or through a court order to access the same for any specific legal purposes or where we believe in good faith that such disclosure is necessary to prevent any loss or damage or to comply with law

Vendors and Service Providers:  We engage third party companies to assist us in providing certain services. When you place a request for services provided on the platform through such third parties, we may share your Personal Information required for providing the services with those parties. We may disclose the information for online and offline marketing purposes. These partners will have their own privacy policies and consent mechanisms in addition to our controls. In such an event, the third parties’ use of Your information will be bound by this Policy or by their respective privacy policies. This policy does not apply to the third parties over whom we have no control.

Business Restructuring: In the event we sell or buy any assets or business, or in the vent of merger, liquidation etc, we may disclose your Personal Information to the prospective seller or buyer. User, email, and visitor information is generally one of the transferred business assets in these types of transactions.

Links To Third Party Sites – Our Website may, from time to time, contain links to and from the websites of our partner networks, affiliates and other third parties. The inclusion of a link does not imply any endorsement by us of the third-party website, the website’s provider, or the information on the third -party website. Third-party plug-ins also collect information about your use of the Site. If you provide any information to such sites, it will be governed by the privacy policies of that particular site. Such sites are not governed by our privacy policy. Please check these policies and the terms of the sites before you submit any information to these sites.

STORAGE, SECURITY AND RETENTION OF INFORMATION

• We endeavour to securely store all the information gathered by us within our databases which is controlled by Us. However, we may also store information in locations outside our direct control. In storing and transmission of the data, we follow the generally accepted industry standards. Our databases are both secured behind a firewall; access to the servers is password-protected and is strictly limited. However, no method of transmission over the internet, or any method of electronic storage, is fully secure. Even though we strive to use commercially acceptable means to protect your information, We cannot guarantee its absolute security.

• We use commercially reasonable safeguards to preserve the integrity and security of Your information against loss, theft, unauthorized access, disclosure, reproduction, use or amendment.

• We will retain your information as long as it is necessary for the purposes set out in this policy. On deletion of your account, we will delete your information except for those which we are legally required to retain. We may also retain log files for a brief period of time for internal analysis.

TRANSFER

You agree that we may share some of the information gathered by us to our affiliates and such others for purposes described in this privacy policy. Such transfer may be made to countries other than your home country.

COOKIES

We use cookies and other identifiers in-order to enable our systems to recognize your browser or device and improve our service. 

RIGHTS OF USERS

Under the European General Data Protection regulation (GDPR), you as a user have certain rights relating to the collection, use storage and processing of your personal information.

Right to access – You have the right, upon request, to access and review the Information provided to us. You can also access certain information relating to you account from the privacy settings of your account

Right to correction and deletion – You have the right to request to correct or rectify any wrong or inaccurate information about you. You also have the right to request the deletion of your personal information, other than those which we required to retain under law.

Right to Object: You shall have the right to restrict, limit or object the ways in which we process or use your information. In the vent of your objection in processing any information, we shall comply to the same unless such processing is compulsorily required to be done by us under law.

Right to Withdraw Consent – You can at my time choose to withdraw your consent to our processing of your information.

CHANGES TO THE POLICY

We may update this Policy from time to time to reflect changes to our practices. If we make any material changes, we will notify you by sending you an e-mail or by posting a notice on this platform. We encourage you to periodically review this page for the latest information on our privacy practices.

CONTACT

Please address any questions you may have about the collection, processing, usage, disclosure of your information in writing to Us at finance@thisismash.com. You can always withdraw your consent for usage, processing of your information by us by writing to us at the address mentioned above.